Our solidarity commitments

Cooling down,
a right for everyone.

Students, pregnant women, older people: heat doesn't affect everyone the same way. Climloc works to make air conditioning accessible to those who need it most — with a 10% discount and priority support.

Order with discountAm I eligible?

Why we do it

Heatwaves widen inequality.

Extreme heat events are multiplying in France: nine of the ten hottest years on record have happened after 2010. In Paris, tropical nights — when temperatures never drop below 20°C — have become routine.

But not everyone has the same resources to adapt. A poorly insulated top-floor studio, a pregnancy, old age: three situations where a few extra degrees become a real health risk.

Climloc can't solve everything. But we can make our service more accessible to those who need it most — that's what this programme is about.

Three audiences, three vulnerabilities

Who is concerned
and why.

01 — Students

Housing that wasn't built for the heat

Maid's rooms, top-floor studios, university residences: student housing is among the most exposed. Poorly insulated and poorly ventilated, they can exceed 32°C in summer — incompatible with sleep or focus during exam periods.

  • Tiny units on top floors under poorly insulated roofs
  • No permission to install a fixed AC (tenants)
  • Limited budget, little room to buy equipment
  • Exam and thesis season hits right in the heat
According to France's Student Life Observatory, 1 in 3 Paris students lives in under 20 sqm. Under the roof, these flats can be up to 8°C hotter than the outside temperature.

02 — Pregnant women

Thermoregulation under serious strain

Pregnancy raises baseline body temperature and tires the body. Extreme heat is associated with higher risk of preterm birth, dehydration and orthostatic hypotension. Keeping a room cool isn't a luxury — it's a health measure.

  • Increased preterm birth risk above 32°C indoors
  • More frequent dehydration and drops in blood pressure
  • Disrupted sleep, critical in the third trimester
  • Official recommendation: at least one room at 26°C max during heatwaves
France's public health agency (Santé publique France) explicitly recommends that pregnant women spend several hours a day in a cool (ideally air-conditioned) space during heatwaves.

03 — Seniors (65+)

The first victims of heatwaves

With age, thirst sensation declines and sweating becomes less efficient. People over 65 account for the majority of heatwave-related deaths in France. The 2003 heatwave remains a warning: 15,000 deaths, mostly older people isolated at home.

  • Naturally weakened temperature regulation
  • Reduced thirst sensation, risk of silent dehydration
  • Chronic conditions worsened by heat (cardiac, renal)
  • Isolation at home during summer holidays
The 2023 Santé publique France report indicates that 75% of heat-attributable deaths in France concern people aged 75+.

Concrete commitments

No vague promises.
Just actions.

Five simple commitments, verifiable, available from your first order.

−10% on every rental

Discount applied to the rental price, any duration, any model.

Priority delivery

During heatwaves, orders from vulnerable customers are processed first.

Installation included

A technician installs the unit, explains how it works and answers any questions.

7-day support

A team reachable by phone or email — weekends and bank holidays included.

Simple proof

Student card, pregnancy declaration or ID — no paperwork to file.

How to benefit

Three steps,
zero paperwork.

01

Order online

Pick your air conditioner and dates on climloc.fr.

02

Send your proof

By email to contact@climloc.fr or phone — a photo is enough.

03

Get the discount

We apply −10% and refund the difference within 48 hours.

Frequently asked

We answer your questions.

Who is eligible for Climloc's solidarity pricing?
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Students (with a valid student card), pregnant women (with a simple declaration or a medical certificate) and seniors aged 65+ (with proof of ID) can benefit from our discounted rates on portable AC rentals.
What discount is applied to vulnerable customers?
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A 10% discount on the rental price, valid on any duration and any model. It stacks with our free delivery across Paris.
How do I claim the discount when ordering?
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Place your order as usual, then contact us by phone or email at contact@climloc.fr before delivery with your proof. We apply the discount and refund the difference within 48 hours.
Why are pregnant women particularly at risk during heatwaves?
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Pregnancy raises baseline body temperature and reduces the body's ability to regulate heat. Extreme heat is associated with a higher risk of preterm birth, dehydration and low blood pressure. France's public health agency recommends keeping at least one room at 26°C max during heatwaves.
Why are older people more vulnerable to heat?
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With age, the sensation of thirst fades and sweating becomes less efficient. People over 65 account for the majority of heatwave deaths in France. A cool room is one of the most effective protective measures.
Are students in precarious housing eligible?
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Yes. Student housing (maid's rooms, top-floor studios, university residences) is often poorly insulated and regularly exceeds 30°C in summer. Our portable ACs require no work and are well suited to short-term rentals.
Do you offer help with installation for older people?
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Yes. Our service includes home delivery and full installation by our technicians at no extra cost. We explain how the unit works and stay reachable 7 days a week by phone.
What should I do during a heatwave alert?
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We prioritise orders from vulnerable customers (pregnant women, seniors, isolated people) during heatwaves. Email us at contact@climloc.fr — we do everything we can to deliver within 24 hours, even at peak season.

Need help to order?
We're here.

A question, doubt about your eligibility, or just want to talk to someone: email us at contact@climloc.fr, we'll answer in person.

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