Climloc Solidarity

Discover Climloc's 3
solidarity programmes.

Heat does not hit everyone the same way. Climloc Solidarity puts our equipment, our teams and our logistics at the service of those who need them most.

Discover the programmeOrder and take part

Donations made by Climloc

+0 €*

Services given: rentals, deliveries, installations and solidarity rates granted to the people most exposed to heat.

* Between 1 May and 20 August 2026.

The programme

Three commitments,
one single promise.

01

Charity and public partnerships

Being there when the crisis hits.

Climloc builds partnerships with charities and public institutions to help the most vulnerable and to step in during major crises.

In detail →
02

Donation programme x25

You help, we multiply.

For every euro donated by our customers through the solidarity programme, Climloc commits to giving back 25 euros in equivalent services.

In detail →
03

Solidarity rate

-10% for the most exposed.

Pregnant women, students and people aged 65 and over get a permanent discount, delivery included and installation as an option, plus priority during heatwave alerts.

In detail →

On the ground

What it looks like,
in practice.

Forest fire in the pine woods of Gironde, near La Teste-de-Buch

La Teste-de-Buch

Gironde · Nouvelle-Aquitaine

29/07/2026 → 17/08/2026

Equipment provided free of charge

Because of the forest fires in Gironde, residents had to be evacuated in an emergency. Climloc stepped in to equip the town with air conditioners and cool down the shelters hosting displaced people, entirely free of charge.

Solidarity discounts

3,141 donations

And 3,141 other donations made*

Seniors, pregnant women, students: every discount granted under the solidarity rate is counted as a Climloc donation.

01 - Partnerships

Helping,
together.

We build lasting partnerships with charities and public institutions to help the most vulnerable and to be there during major crises: heatwaves, fires, emergency accommodation.

Do you represent a charity or a local authority?

Contact our team at [email protected]

Charities supporting people in need

Isolated older people, people with disabilities, families in severe hardship.

Hospitals, clinics and care homes

Patient rooms, waiting areas and rest spaces for care staff.

Local authorities

Cool rooms, emergency accommodation, community social action centres.

Public institutions and civil protection

Extra equipment during heatwave plans and major crises.

02 - Donation programme

You give 1 €,
Climloc gives 25 €.i

On top of our commitments, we multiply your donations at least by 25, in the form of services of equivalent value, for situations identified through our solidarity programme.

Example

10 € donated = 250 € of services provided

That is, for example, a week of air conditioning installed and collected at the home of an isolated older person.

You add 1%

A checkbox during checkout adds a donation equal to 1% of your rental amount.

We collect

Donations are ring-fenced in our accounts and tracked month by month.

Climloc gives back x25

Every euro collected is turned into 25 euros of services provided free of charge: air conditioners, delivery, installation, maintenance.

The donation does not entitle you to a tax receipt. See the programme terms.

03 - Solidarity rate

A discount for those
most threatened by heat.

A permanent discount on the rental price, for every duration and every model, on top of delivery included and installation available as an option.

Order with the discount

Seniors (65 and over)

The first victims of heatwaves

With age, the sensation of thirst fades and sweating becomes less efficient. People over 65 account for the majority of heat-related deaths in France.

Proof: Proof of ID.

Pregnant women

Thermoregulation under strain

Pregnancy raises baseline body temperature and puts the body under strain. Extreme heat is associated with a higher risk of preterm birth, dehydration and low blood pressure.

Proof: Simple declaration or medical certificate.

Students

Housing never designed for heat

Maid's rooms, top-floor studios, university residences: poorly insulated and poorly ventilated, they regularly exceed 30 °C in summer, right in the middle of exam season.

Proof: Valid student card.

Order as usual

Choose your air conditioner and your dates on climloc.fr.

Get the discount

The discount is applied directly to your order amount.

Show your proof

On delivery - a photo or a document is enough.

Frequently asked questions

Everything you want
to know about the programme.

What is the Climloc Solidarity programme?
+
It is our programme to bring cool air to the people hit hardest by heat. It rests on three pillars: partnerships with charities and public institutions, a donation programme in which Climloc commits to giving back 25 times the amount donated by our customers, and a solidarity rate of -10% for pregnant women, students and people aged 65 and over.
How does the donation programme work?
+
At checkout you can add a donation equal to 1% of your rental amount. For every euro donated, Climloc commits to giving back 25 euros in the form of services of equivalent value (air conditioners, delivery, installation, maintenance) for situations identified through our solidarity programme.
Why donate in services rather than cash?
+
Our added value is not money, it is equipment, logistics and teams. By committing services instead of writing a cheque, we turn every euro donated into cool air actually delivered: an air conditioner installed in a vulnerable person's home is worth far more than a small bank transfer.
What does “services of equivalent value” mean?
+
Climloc values the services provided (rental, delivery, installation, collection, maintenance) at the public rates in force. Once the total value of the services provided reaches 25 times the donations collected, the commitment for the period is fulfilled.
Who decides how the donations are allocated?
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Allocation is decided by Climloc together with its partner charities and local authorities, based on the requests received, the health emergency and the logistics capacity available. Priority situations involve people with disabilities, local authorities, humanitarian needs, hospitals and clinics.
Does my donation entitle me to a tax receipt?
+
No. Climloc is not a public-interest organisation authorised to issue tax receipts: the donation is a voluntary contribution added to your order, not a gift giving rise to a tax deduction. It appears as a separate line on your invoice.
Can I donate without renting an air conditioner?
+
For now, the donation is added to a rental order. If you would like to support the programme in another way (sponsorship, equipment donation, corporate partnership), write to [email protected]: we review every proposal.
Can I decline the donation?
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Yes, at any time before payment: the box can be unticked in one click during checkout.
Can Climloc lend air conditioners to my charity or make a donation?
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Yes, you can send a request to [email protected] describing your project and your organisation so we can set up a partnership in which we provide donations or loans of air conditioners.
I have a disability, can I apply to be equipped with air conditioning free of charge?
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It is best to go through one of our partner charities, which handle the allocation of donated orders. In an emergency, you can contact our team at [email protected].
How can a charity or a local authority reach out to us?
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We work exclusively through partnerships arranged in advance. In an emergency, write to [email protected] stating the number of people concerned, the intervention address, the dates and the nature of the need. We reply as quickly as possible.
How fast do you respond during a crisis?
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During a crisis (heatwave, fire, emergency accommodation), we mobilise the stock available in the region concerned and can deliver within 24 to 48 hours, sometimes same day in Paris.
Who benefits from the solidarity rate?
+
Pregnant women (simple declaration or medical certificate), students (valid student card) and people aged 65 and over (proof of ID). People with disabilities are not covered by the solidarity rate, as they are eligible for a fully covered free order through our partner charities.
What is the discount and what does it apply to?
+
10% off the rental price, whatever the duration and whatever the model. Delivery remains included in our service areas, and installation by our experts is available as an option.
How do I get the solidarity rate when ordering?
+
Place your order as usual, then send your proof to [email protected] (or call us) before delivery. We apply the discount and refund the difference within 48 hours.
Can the solidarity rate be combined with a promo code?
+
The solidarity rate cannot be combined with another discount code: we automatically apply whichever benefit is most favourable to you.
Why pregnant women, students and seniors?
+
Because these are the profiles we most often see struggling: pregnancy impairs thermoregulation and increases the risk of preterm birth; top-floor student housing regularly exceeds 30 °C; and people over 65 account for the majority of heat-related deaths in France. People with disabilities are also a priority group, with requests covered in full through our partner charities.
Is there delivery priority during heatwaves?
+
Yes. During a heatwave alert, orders from vulnerable groups and partner organisations (hospitals, care homes, local authorities) move to the front of our rounds.
Does the programme cover the whole of France?
+
Yes, within the limits of the regions we serve and the stock available. Outside our areas, we review requests case by case and can ship equipment during major crises.
Can companies take part?
+
Yes. Business customers can activate the donation on their orders, and we are open to wider sponsorship partnerships. Contact us at [email protected].

Rent, give 1%,
change someone's summer.

A question about your eligibility, a solidarity project to submit, an emergency to report: write to [email protected], a real person will answer.

OrderContact us

Donation programme terms

Climloc Solidarity donation programme: Climloc commits to giving back 25 times the amount donated by its customers, in the form of services of equivalent value (air conditioners, delivery, installation, maintenance, collection), valued at the public rates in force. The allocation of these services is decided by Climloc and/or its partner charities within its solidarity programme, for situations assessed by Climloc: people with disabilities, local authorities, humanitarian needs, hospitals and clinics, and any other situation covered by the programme. The programme does not give rise to any direct financial payment to beneficiaries and does not entitle donors to a tax receipt. Climloc reserves the right to amend the terms of the programme at any time.