--- title: "Renting an air conditioner during a heatwave: Bernadette's experience | Climloc" description: "After several heatwaves, Bernadette chose to rent a portable air conditioner from Climloc. She describes delivery, a 15-minute installation and the customer service." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "Climloc", "url": "https://climloc.fr", "logo": "https://climloc.fr/favicon-512.png", "email": "contact@climloc.fr", "address": { "@type": "PostalAddress", "streetAddress": "58 rue de Monceau CS 48756", "postalCode": "75008", "addressLocality": "Paris", "addressCountry": "FR" }, "sameAs": [] }, { "@context": "https://schema.org", "@type": "VideoObject", "name": "Renting an air conditioner during a heatwave: Bernadette's experience", "description": "After several heatwaves, Bernadette chose to rent a portable air conditioner from Climloc. She describes delivery, a 15-minute installation and the customer service.", "thumbnailUrl": [ "https://i.ytimg.com/vi/VB3n2JrLXgc/maxresdefault.jpg" ], "uploadDate": "2026-08-06", "duration": "PT47S", "embedUrl": "https://www.youtube.com/embed/VB3n2JrLXgc", "contentUrl": "https://youtu.be/VB3n2JrLXgc", "transcript": "Je m'appelle Bernadette. J'ai décidé de prendre un climatiseur parce qu'après les trois canicules, c'était plus supportable dans l'appartement. Donc j'ai décidé de louer pour voir ce que ça donne. Au lieu d'aller en acheter un, c'est beaucoup plus supportable parce que là on peut respirer. Avant je pouvais plus respirer, j'étais complètement essoufflée. Déjà vu mon âge. Lors de la livraison, deux jeunes hommes sont venus. \"Bonjour madame, on vous installe votre clim.\" Ils ont fait le nécessaire. C'était pas très long, à peu près une une quinzaine de minutes. J'étais vraiment étonnée. Ils me l'ont fait marcher, m'ont expliqué comment ça marche et puis voilà. C'est très facile à utiliser. On appuie sur les boutons, on règle. Le service client est très rapide, on appelle, on vous répond. J'étais satisfaite.", "inLanguage": "fr", "publisher": { "@type": "Organization", "name": "Climloc", "url": "https://climloc.fr" }, "url": "https://climloc.fr/en/testimonial-ac-rental-heatwave" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Climloc", "item": "https://climloc.fr" }, { "@type": "ListItem", "position": 2, "name": "Bernadette", "item": "https://climloc.fr/en/testimonial-ac-rental-heatwave" } ] } ] --- [![Climloc 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](/en) Solutions [2h express](/en/express-delivery-24h)[Solidarity plan](/en/solidarity-commitments)[Rent or buy](/en/rent-vs-buy)More EN Contact us[Order](/en/order) Customer story # Renting an air conditioner during a heatwave: Bernadette's experience After three heatwaves, Bernadette decided to rent a portable air conditioner for her flat rather than buy one. Bernadette · Private customer ## Why rent rather than buy After three heatwaves her flat had become unbearable. Renting let her try a unit without committing to a purchase, and breathing indoors became possible again. ## Delivery and installation “Two young men came for the delivery. They did what was needed. It didn't take long, about fifteen minutes. I was genuinely surprised. They started it up and explained how it works.” ## A unit that is simple to use “It's very easy to use. You press the buttons and set it.” The unit arrives ready to use, with the window sealing kit. ## Customer service “Customer service is very fast: you call, someone answers. I was satisfied.” [Rent an air conditioner](/en/order) ## Full transcript Transcript of the video (original French). English and Dutch subtitles are available in the player. Je m'appelle Bernadette. J'ai décidé de prendre un climatiseur parce qu'après les trois canicules, c'était plus supportable dans l'appartement. Donc j'ai décidé de louer pour voir ce que ça donne. Au lieu d'aller en acheter un, c'est beaucoup plus supportable parce que là on peut respirer. Avant je pouvais plus respirer, j'étais complètement essoufflée. Déjà vu mon âge. Lors de la livraison, deux jeunes hommes sont venus. "Bonjour madame, on vous installe votre clim." Ils ont fait le nécessaire. C'était pas très long, à peu près une une quinzaine de minutes. J'étais vraiment étonnée. Ils me l'ont fait marcher, m'ont expliqué comment ça marche et puis voilà. C'est très facile à utiliser. On appuie sur les boutons, on règle. Le service client est très rapide, on appelle, on vous répond. J'étais satisfaite. ## Read next - [AC rental for homes](/en/ac-rental-home) - [Rent or buy an air conditioner?](/en/rent-vs-buy) - [24h express delivery](/en/express-delivery-24h) - [All customer reviews](/en/customer-reviews) [All customer reviews](/en/customer-reviews) [![Logo Climloc](data:image/avif;base64,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)Climloc ](/en) Solutions - 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